Please contact our customer service team at info@hannou.com to initiate the return process. You will be provided with a return authorization number and detailed instructions on how to return your item.

You will receive a receipt for your order immediately after you place it. Once your order has been shipped, you will receive a tracking number. You can use this number to check the status of your order on the Track Order page at any time.

Yes, we offer a quality guarantee for all of our products. If you are not satisfied with the product or find any damages, please contact us immediately and we will do our best to address the issue and ensure your satisfaction

You can contact us by email. You can also open a chat with us by clicking the link provided and let us know if you have any questions or concerns.

Once we receive your returned item and confirm it meets the above conditions, we will process your refund. The refund will be issued to the original method of payment within 5 days.

To order on our website, simply select the offer above and click the 'Buy Now' button. Then, fill in your shipping and billing information. Your order will be shipped to you as soon as possible. Payment is secured by Paypal, Mastercard, Visa, and AMEX.